How to tell if it's really an e-mail from eBay

If you receive an e-mail from eBay, and it asks you to click a link to a Web site that requests a user name or e-mail address and password, it is a scam. Report the e-mail to AOL by clicking the Report Spam icon on the message.

1. Check the e-mail carefully for misspellings, requests for information that eBay already has, such as your username, password or credit card number, and other suspicious signs that the e-mail could be a scam. Check out eBay's tutorial for its users on how to identify a spoof e-mail.

2. When in doubt, log on to eBay's Web site by MANUALLY entering the Web address in AOL or your browser. Do not click on any links contained in the e-mail you received.

What to do if you believe you've received an eBay scam:

Do not click on links in the e-mail.
MANUALLY type eBay's Web address into your AOL or Web browser. (In this case, type www.ebay.com and check the site for additional information.)
Call eBay and ask them to verify the e-mail for you.
Click Report Spam to report the mail to AOL.
Report the e-mail to eBay by forwarding the message to spoof@ebay.com.